Privacy Policy

This website privacy policy was last updated on June 18, 2024. The policy covers the following topics.

  1. How We Protect Your Privacy
  2. Information We Collect from You and Interest-Based Advertising.
  3. What We Do with Your Information
  4. Do-Not-Track, Interest-Based Advertising, Remarketing, and Dynamic Ad Serving
  5. User Names and Passwords
  6. Autoresponders
  7. Information Security
  8. Data Retention
  9. Artificial Intelligence Tools
  10. S. States’ Privacy Rights
  11. Canadian Privacy Rights
  12. European Union Privacy Rights
  13. Brazilian Privacy Rights
  14. Minors
  15. This Policy Is Part of Our Terms and Conditions of Use
  16. This Policy and Customer Agreements
  17. Force Majeure
  18. Policy Changes
  19. Questions or Concerns
1. How We Protect Your Privacy

This website privacy policy tells you how we collect, use, and protect your personal information. By visiting our website (GlassBoxConsulting.com), you accept and agree to the terms and conditions of this website privacy policy. In particular, you consent to our collection and use of your personal information as described in this website privacy policy.

2. Information We Collect from You and Interest-Based Advertising

Like most places on the Internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer's operating system, and the type of web browser that you are using.

Our website automatically records this basic information about you.

And like many other websites, we may use cookies, digital fingerprinting (e.g., device, machine, and Internet browser fingerprints), web beacons, click redirects, pixel tags, container tags, and similar technologies. In plain English, this means information that our website's server transfers to your computer. This information can be used to track your session on our website and to customize our website content for you as an individual.

If you are using one of the common Internet Web browsers, you can set up your browser to either (a) let you know when you are being tracked by us or to (b) deny us tracking access to your computer or electronic mobile device. The manufacturer of the browser you use has instructions on how to modify tracking settings. You may find these instructions in the “Help” section of your browser or by contacting the browser’s manufacturer.

We may also collect any data that you provide us by posting it at our website or by sending to us via email. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website's services and features.

Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third-party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.

3. What We Do With Your Information

We use your information to operate our website's business activities. For example, we may use this data to contact you about changes to our website, direct marketing (e.g., new products and services, special offers, etc.), resolve disputes, troubleshoot issues, and enforce our website's terms and conditions.

Your Information and Third Parties

We do not sell your information to others.

And, as a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.

Government & Law Enforcement

We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.

Some government intelligence agencies have the technological ability to access data from our website without our cooperation, knowledge, or consent. Even if we were to learn of such access, we may not be able to tell you because of national security laws. Please take this risk into account before supplying information to us or any other website owner.

Aggregate Data Disclosure

Although we do not disclose individually identifiable information, we may disclose aggregate data about our website's visitors to advertisers or other third parties for marketing and promotional purposes.

Third Party Service Providers

From time to time, we may use third party suppliers to provide services on or via our website (e.g., Kajabi.com). If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third-party supplier. We restrict the way third party suppliers can use your information. They are not allowed to sell or give your information to others.

Change of Website Ownership

If website ownership changes (e.g., by sale, bankruptcy, etc.), we may transfer your information to the new site owner. Upon completion of such a transfer, we will no longer possess or control the data received by the new owner.

4. Do-Not-Track, Interest-Based Advertising, Remarketing, and Dynamic Ad Serving
Do-Not-Track

We try to honor any Do-Not-Track signals you send through your web browser when visiting our website. However, please read the following important information about “Interest-Based Advertising,” “Remarketing,” and “Dynamic Ad Serving” so that you understand the type of tracking that may be done by third party vendors when you visit our site and how you can opt out of such tracking.

Interest-Based Advertising

When you visit our website, you may view advertisements posted on the site by Google or other companies. These advertising companies may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and elsewhere on the Internet about products and services you might like.

This website does not collect the information or control the content of the advertisements that you will see. You may be able to opt out of such advertising.

Your use of this Website without opting out means that you understand and agree to data collection to provide you with interest-based advertising.

Opting Out - U.S. Residents

If you are in the United States, you may opt out of some advertising via the Digital Advertising Alliance at https://optout.aboutads.info/?c=2&lang=EN

Opting Out - Canada Residents

If you are in Canada, you may opt out of some advertising via the Digital Advertising Alliance of Canada at http://youradchoices.ca/

Opting Out – United Kingdom & European Union Residents

If you are in the United Kingdom or the European Union, you may opt out of some advertising via the European Interactive Digital Advertising Alliance at http://www.youronlinechoices.com/

To find out more about Google privacy policies and its DoubleClick DART cookie used to generate interest-based advertising, go to https://policies.google.com/technologies/ads.

Opting Out - Protect My Choices Web Browser Extensions

If you are using Internet Explorer, Mozilla Firefox, or Google Chrome browsers, you may wish to install the “Protect My Choices” browser extensions that are designed to help you protect your opt-out preferences. To learn more, go to https://youradchoices.com/.

Remarketing

This website may use a remarketing tag to advertise online. This means that Google and other third-party vendors may show our ads to you on sites across the Internet. These third-party vendors, including Google, may use cookies to serve ads to you based upon your past visits to our website.

Opting Out - Google Cookies

If you would like to opt out of Google’s use of cookies, you can visit the company’s Ad Preferences Manager at https://adssettings.google.com/authenticated?hl=en.

Opting Out – Google’s Federated Learning of Cohorts (FLoC)

If you are using Google’s Chrome Browser and would like to opt out of tracking by FLoC, adjust your browser settings to block third party cookies. You can find instructions on how to block such cookies at https://support.google.com/chrome/answer/95647.

Opting Out - Third Party Vendor Cookies

In the alternative, you can opt out of the use of cookies by some third-party vendors by going to the Network Advertising Initiative’s opt-out page located at https://optout.networkadvertising.org/?c=1.

Opting Out - Google Dynamic Ad Serving

Our website may use Google’s Dynamic Ad Serving feature. To opt out of interest-based ads by Google, follow Google’s opt-out instructions located at https://support.google.com/ads/answer/2662922?hl=en.

Opting Out - Google DoubleClick Remarketing Pixels

Our website may use DoubleClick’s remarketing pixels. If you would like to opt out of DoubleClick’s use of cookies, you can visit the DoubleClick opt-out page at https://adssettings.google.com/authenticated?hl=en#display_optout.

5. User Names And Passcodes

Your access to parts of our website may be protected by a user name and a passcode. Do not give your passcode to anyone. If you enter a section of our website that requires a passcode, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

Use of Information and Unsolicited Commercial Email

If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too. If you communicate with other website users via our website (or by other means), such third parties may have copies of your communications even if you delete your own copies of such communications on our website and your electronic devices.

We hate junk email (spam). Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial email or to send unsolicited commercial communications via our website's posting or other communication systems.

Your Voluntary Disclosure of Information to Third Parties Who Are Not Our Suppliers

You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.

6. Autoresponders

We may use autoresponders to communicate with you by email. To protect your privacy, we use a verified opt-in system for such communications, and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an email to [email protected] or sending us mail to the address listed below.

Please note that if you are a current or former customer, you may receive emails or other electronic communications from us regarding your purchase(s). As a customer, you should not unsubscribe, block, filter, or otherwise prevent receipt of these important messages relating to your purchase(s).

7. Information Security

We try to keep your information secure. If we become aware of a data vulnerability, where economically feasible, we will attempt to promptly fix it in order to keep your data safe. However, with governments spying online using sophisticated technology and hackers data mining sites, no website owner can guarantee your information will be completely safe from unauthorized access by others. Please take these security risks into account before giving information to us or any other website owner.

8. Data Retention

We will keep your data for as long as we need it to provide you with products and services, comply with applicable law, resolve any disputes between us or with third parties, and to enforce any contracts between us.

9. Artificial Intelligence Tools

This website may use third-party artificial intelligence (AI) software applications and other tools (collectively, the “Third-Party AI Tools”) to provide services to website visitors and customers. Although we will make commercially reasonable efforts to protect personal information you provide AI Tools, such tools are owned by third parties beyond our control and are used per license.

This means that personal information and other data used by the Third-Party AI Tools are subject to the terms and conditions of the respective third-party owners of such Third-Party AI Tools and our licenses to use such tools.

It is likely that your data will be used by the Third-Party AI Tools’ owners as part of their AI training data sets and related AI development purposes on an individually identifiable or aggregate basis. Protection of such information is subject to the data security and privacy policies of the AI Tools’ owners.

10. U.S. States’ Privacy Rights
Oregon

We are governed by the laws of the State of Oregon and applicable federal law when it comes to data privacy rights and protection. Please note that we are exempt from the requirements of the Oregon Consumer Data Privacy Act of 2023 per Section 2 of the Act. However, we may voluntarily honor requests mistakenly made by Oregon residents under the Act (e.g., a request to correct personal data). These voluntary responses are not a waiver of our legal rights and obligations or the arbitration provisions found within our Website’s Terms and Conditions of Use.

Other U.S. States

Many other U.S. states have passed consumer data privacy laws. These states include, but are not limited to, California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Tennessee, Texas, Utah, Virginia, and Washington. Upon information and belief, these laws do not apply to us because (1) we are a small or medium-sized business (SMB) that falls within a statutory exemption or (2) other laws apply to us that conflict with and/or supersede these laws.

Even though we do not have a legal obligation to do so, we may choose to respond to your requests made per these state laws. However, these voluntary responses are not a waiver of our legal rights and obligations under the laws of the State of Oregon or the arbitration provisions found within our website’s Terms and Conditions of Use.

11. Canadian Privacy Rights

If you reside in the Commonwealth of Canada, you may have certain privacy rights under The Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act, British Columbia’s Personal Information Protection Act, and/or Quebec’s Act Respecting the Protection of Personal Information in the Private Sector to the extent such laws do not conflict with the laws of the State of Oregon and United States federal laws. Even if we do not have a legal obligation to do so, we may respond to your requests made per Canadian privacy law. However, voluntary responses are not a waiver of our legal rights and obligations under the laws of the State of Oregon and United States federal laws or the arbitration provisions found within our website’s Terms and Conditions of Use.

How to Make A Request

To make a request, please send an email to [email protected] or write us at the following address:

Glass Box Consulting Ltd
PO Box 159
Canby, Oregon 97013-0159
USA

We will respond within thirty (30) days of receipt of your request.

12. European Union Privacy Rights

If you reside in the European Union, you may have certain privacy rights under Regulation (EU) 2016/679, the General Data Protection Regulation ("GDPR"), to the extent the GDPR does not conflict with the laws of the State of Oregon and United States federal laws. Even if we do not have a legal obligation to do so, we may choose to respond to your requests made per the GDPR.

However, voluntary responses are not a waiver of our legal rights and obligations under the laws of the State of Oregon and United States federal laws or the arbitration provisions found within our website’s Terms and Conditions of Use.

Small or Medium-Sized Enterprise Status

We are a small or medium-sized enterprise (“SME”). This means that because of the size of our business, to the extent (if any) the GDPR governs our relationship with you, some of GDPR’s obligations do not apply because we are an SME.

How to Make A Request

To make a GDPR request, please send an email to [email protected] or write us at the following address:

Glass Box Consulting Ltd
PO Box 159
Canby, Oregon 97013-0159
USA

We will respond within thirty (30) days of receipt of your request.

Requests to Access Personal Data

If we grant your request to access personal data, we will: (1) confirm whether or not we are processing your personal data; (2) provide you with a copy of any of your personal data that we possess; and (3) provide you with information about how we process such data (e.g., purposes, categories, recipients, etc.).

Requests to Delete Data

If you request that we delete your personal data that we possess, we will do so unless: (1) the data is needed to exercise the right of freedom of expression; (2) we have a legal obligation to keep the data; (3) we must keep the data for reasons of public interest; or (4) the data has been processed so that it is anonymized.

Any personal data we processed unlawfully will be deleted. If you were a minor when we collected the personal data, we will delete the data upon request.

If we believe any third parties have acquired your personal data through us, we will take reasonable steps to inform them that you have requested erasure of such data.

Objections to Processing of Personal Data

If your request is an objection to the processing of your personal data for directing marketing purposes, we will cease using your data for such purposes.

As a general rule, we will comply with objections to processing personal data except: (1) where it is not technically or commercially feasible to do so; or (2) we have a legal obligation that overrides your individual rights and freedoms.

Portability Requests

If we collected personal data from you because of a contract between us or based on your consent, and we processed that data by automated means (in structured machine-readable format), you can request that data be transmitted by us to another company or organization.

We will provide such data to the recipient third party in a commonly used open format electronic file (e.g., CSV, JSON, XML, etc.).

Denied Requests

If we reject your request, we will provide you with the reason(s) for doing so. You may then choose to file a complaint with the Data Protection Authority and request a judicial remedy to the extent such a request is not in conflict with the laws of the State of Oregon and United States federal laws or the arbitration provisions of our website’s Terms and Conditions of Use).

Processing Fees

As a general rule, there is no fee for processing your GDPR request. However, we reserve the right to refuse your request or charge a reasonable fee for processing it if the request is manifestly unfounded or excessive. For example, it would be excessive to make a repetitive second request to access your personal data one month after we provided you with the data from a prior request.

Automated Processing

We may make decisions through automated processing (e.g., algorithms) of personal data that are legally binding or significantly affect you.

Any such automated decision-making is done per your express consent or because it is necessary for reasons of substantial public interest under applicable law.

Such an automated decision may be made based on relevant law. However, if the decision is made for other reasons, we will inform you of the process’ logic and potential consequences of the decision. To the extent that the GDPR does not conflict with the laws of the State of Oregon and United States federal laws or the arbitration provisions found within our website’s Terms and Conditions of Use, you may also have a right to obtain human intervention and contest the automated decision.

13. Brazilian Privacy Rights

If you reside in the Federal Republic of Brazil, you may have certain privacy rights under Brazilian General Data Protection Law (“LGPD”), Fed. Law No. 13,709/2018, to the extent the LGPD does not conflict with the laws of the State of Oregon and United States federal laws. Even if we do not have a legal obligation to do so, we may respond to your requests made per the LGPD. However, voluntary responses are not a waiver of our legal rights and obligations under the laws of the State of Oregon and United States federal laws or the arbitration provisions found within our website’s Terms and Conditions of Use.

How to Make A Request

To make a LGDP request, please send an email to [email protected] or write us at the following address:

Glass Box Consulting Ltd
PO Box 159
Canby, Oregon 97013-0159
USA

We will respond within thirty (30) days of receipt of your request.

Requests to Access Personal Data

If we grant your request to access personal data, we will: (1) confirm whether or not we are processing your personal data; (2) provide you with a copy of any of your personal data that we possess; and (3) provide you with information about how we process such data (e.g., purposes, categories, recipients, etc.).

Request to Correct Data

You may request that we correct incomplete, inaccurate, or out-of-date personal information.

Requests to Delete Data

If you request that we delete your personal data that we possess, we will do so unless: (1) the data is needed to exercise the right of freedom of expression; (2) we have a legal obligation to keep the data; (3) we must keep the data for reasons of public interest; or (4) the data has been processed so that it is anonymized.

Any personal data we processed unlawfully will be deleted. If you were a minor when we collected the personal data, we will delete the data upon request.

If we believe any third parties have acquired your personal data through us, we will take reasonable steps to inform them that you have requested erasure of such data.

Objections to Processing of Personal Data

If your request is an objection to the processing of your personal data for direct marketing purposes, we will cease using your data for such purposes.

As a general rule, we will comply with objections to processing personal data except: (1) where it is not technically or commercially feasible to do so; or (2) we have a legal obligation that overrides your individual rights and freedoms.

Portability Requests

If we collected personal data from you because of a contract between us or based on your consent, and we processed that data by automated means (in structured machine-readable format), you can request that data be transmitted by us to another company or organization.

We will provide such data to the recipient third party in a commonly used open format electronic file (e.g., CSV, JSON, XML, etc.).

Denied Requests

If we reject your request, we will provide you with the reason(s) for doing so. You may then choose to file a complaint with Brazil’s data protection national authority to the extent such a request is not in conflict with the laws of the State of Oregon and United States federal laws or the arbitration provisions of our website’s Terms and Conditions of Use).

Processing Fees

As a general rule, there is no fee for processing your LGDP request. However, we reserve the right to refuse your request or charge a reasonable fee for processing it if the request is manifestly unfounded or excessive. For example, it would be excessive to make a repetitive second request to access your personal data one month after we provided you with the data from a prior request.

Automated Processing

We may make decisions through automated processing (e.g., algorithms) of personal data that are legally binding or significantly affect you.

Any such automated decision-making is done per your express consent or because it is necessary for reasons of substantial public interest under applicable law.

Such an automated decision may be made based on relevant law. However, if the decision is made for other reasons, we will inform you of the process’ logic and potential consequences of the decision. To the extent that the LGDP does not conflict with the laws of the State of Oregon and United States federal laws or the arbitration provisions found within our website’s Terms and Conditions of Use, you may also have a right to obtain human intervention and contest the automated decision.

14. Minors

Our website sells business services and products on a business-to-business (B2B) basis.

We do not knowingly provide services or sell products to children on our website. Our products and services are intended solely for adult use. If you are less than eighteen (18) years old, you should not use our website.

IF YOU ARE A MINOR, PLEASE DO NOT PROVIDE US OR OTHER WEBSITE VISITORS WITH ANY PERSONAL INFORMATION.

15. This Policy Is Part of Our Terms and Conditions of Use

Our website privacy policy is a part of, and subject to, our website's Terms and Conditions of Use. You may view these terms and conditions on our website.

16. This Policy and Customer Agreements

IF YOU ARE OUR CUSTOMER, ANY CUSTOMER AGREEMENT (E.G., MASTER CONSULTING SERVICES AGREEMENT, MEMBERSHIP AGREEMENT, ETC.) BETWEEN US SUPERSEDES THIS POLICY TO THE EXTENT THERE IS ANY CONFLICT WITH THE TERMS AND CONDITIONS OF THE CUSTOMER AGREEMENT.

17. Force Majeure

We, our principals, employees, independent contractors, and agents shall not be liable for failure to perform any of our obligations under this policy during any period in which we cannot perform due to fire, earthquake, flood, or other natural disaster, epidemic, pandemic, explosion, casualty, war, terrorism, embargo, riot, civil disturbance, act of public enemy, act of God, or the intervention of any government authority, or similar cause beyond our control.

18. Policy Changes

The terms of this privacy policy may change from time to time. If such changes are made, we will notify you by a notice posted on our website's home page of the changes that have been made. If you disagree with the changes that have been made, please contact us by email to [email protected] or in writing by postal mail to Glass Box Consulting Ltd, PO Box 159, Canby, Oregon 97013 USA, and any changes made to this policy will not apply to information we have collected from you prior to making the changes.

By continuing to access our website after changes to this privacy policy go into effect, you are agreeing to be legally bound by the revised policy.

If you are concerned about the topics covered by this website privacy policy, you should read it each time before you use our website.

19. Questions or Concerns

Any questions or concerns about this website privacy policy should be brought to our attention by sending an email to [email protected].

You may also mail your concerns to us at the following address:

Glass Box Consulting Ltd
PO Box 159
Canby, Oregon 97013-0159
USA

This website privacy policy is Copyright © 2008-2024 Law Office of Michael E. Young PLLC and licensed for use by Glass Box Consulting Ltd at GlassBoxConsulting.com. All Rights Reserved. No portion of this policy may be copied or used by anyone other than the licensee without the express written permission of the law firm as copyright owner.